California Centuryon West Point

Nhân viên chỉ nhiệt tình khi muốn bán gói tập từ 2 đến 5 năm để thu tiền lấy doanh số và lợi nhuận. Tỏ thái độ và bỏ rơi khi khách tới mà ko mua ngay những gói tập kia.

Very modern gym with swimming pool and sauna. Doesn't get too busy, and staff are relatively friendly. Membership is however expensive but worth it if you have the cash.

Over priced, bargan hard (at most 13 mill for 24 months is an example of a good one), employees try to squeze the most out of you.
Personal trainers are very expensive, roughly 1 mill per sesion/day, most are just aren't very experienced.

It feels like a short holiday with wonderful water facilities such as pool and saunas and ice bath as well as very sophisticated gym equipment that can be used by professionals and amateurs alike

An absolute disgrace of a place. I am lucky enough that my employer is paying for my membership and I had little choice in the matter but if I was foolish enough to sign up with my own money I would be gutted. I will be going elsewhere in a few months when my membership expires.

- Staff. Dozens of staff not doing very much. As I type this two of them are chasing each other around the reception. Staff are always standing around on their phones. They are also unable to tell me how much a membership costs. They make it up and try and squeeze as much money out of customers as possible.

- Lack of equipment. Believe it or not, this brand new "life enhancement centre" does not let members use foam rollers and rubber bands. Myself and a friend have been refused access to these fundamental items and I have actually had to purchase my own.

- Music. The music is far too loud and they play the same songs on repeat, none of which are particularly conducive or suitable to a gym environment. On some occasions I have heard the same Justin Bieber track 4 times within 60 minutes. I have spoken to the manager who has done nothing. I am still hearing Adele howling in my ear as I deadlift. There is also a lot of country and western music which was funny initially but not so much anymore when I am trying to workout. The volume is so loud that whenever I have my headphones on I can still hear the gym's music.

- Water. There is no water fountain anywhere in the gym except for the back of the changing rooms. Perhaps in between installing golden urinals and ridiculous golden statues they forgot about this. It's a reflection on the design and management of the gym - thoughtless and pretentious.

- Pool area. This is disgusting. Frequently there are items of food such as limes left in the shower area. The sauna and steam room are frequently broken and the door sometimes does not shut properly. The cheap wood in the sauna has started to break and it is quite dangerous. The pool area is also built without a lack of drainage so there is a cleaner constantly walking around and sweeping water. I have slipped on this water and injured my knee in this gym. The plunge pool is filthy and I have seen a dirty band aid/plaster left in it for over one week despite pointing this out to management. The design is also poor. Customers who go from the pool have to walk through a short section of the gym to get to the changing rooms and drip water everywhere increasing the hazards.

The only positive is that the equipment that you are allowed to use is new and of good quality. There are much better and cheaper alternatives in Hanoi such as Elite. I despise this gym and I feel sorry for people whenever I see them being duped into signing up. I hope more people see this review and do not come here. Do not give them your business.

New gym club, lots of new equypment/tools. Poor management, doors of sauna/steam bath cant be closed properly. No TV channels on the tredmills, leaking in the fémls chage room last for months nơ, etc.